Conditions for using the AKT Billett app

Here is an overview of terms and conditions for use of the AKT Billett app. See what you are responsible for, so you avoid being fined in a ticket inspection.

Please note that copying or transferring tickets in any way other than through the functionality supported by the AKT Billett app at any given time is not permitted. This means that screenshots, photos, or videos of another person's ticket are not allowed. If you have a period ticket in the AKT Billett app, you can opt to receive a notification before the ticket expires and requires renewal; this can be enabled under "Settings" in the mobile app. During a ticket inspection, you must be able to present your ticket to the inspector; therefore, it is important to ensure your mobile phone has sufficient battery charge for the entire duration of your journey.

This is your responsibility

  • You must have adequate network coverage during the purchase process to successfully buy a ticket.
  • You must have mobile data enabled during a ticket inspection so that you can display the current day’s image and validation code to the ticket inspector.
  • If you use a prepaid mobile plan, you must have sufficient credit to allow the day’s image and validation code to be downloaded.
  • You must possess a valid ticket for your journey before boarding. You may board once your ticket shows the status “Valid.”
  • Your mobile phone or tablet must be functioning correctly, the screen must be legible, and you must have enough battery life for the duration of your journey to display a valid ticket.
  • If you are unable to present your ticket, it is considered traveling without a valid ticket.
  • If you purchase a ticket for others using your mobile phone, you must travel together so that you can present a valid ticket for everyone. This does not apply if you purchase a ticket for someone else that is retrieved on the recipient's own mobile phone. Tickets and/or data from AKT Billett—whether in part or in their entirety—may not be copied, transferred, sold, and/or distributed in any manner.
  • An exception is made for the transfer of tickets—purchased via one of AKT’s approved ticketing applications—to another user of an AKT-approved ticketing application. This also applies to the recovery of tickets on a new mobile device in the event that the device on which the application was originally installed is no longer available. Please note that AKT tickets may be recovered no more than three times.
  • Any attempt to reconstruct the original source code of the programs (known as reverse engineering) is strictly prohibited.
  • Flexi-tickets must be used within one year of the date of purchase.